As awareness around the Coronavirus (COVID-19) heightens, we at BidFX remain committed to our employees, clients, and partners to provide the utmost care, safety, and well being during this time. As our industry continues to navigate through increasing travel and work-related restrictions, we offer best practices for business continuity. Current and prospective clients can access the full functionality of BidFX, allowing them to continue to trade and operate uninterrupted business remotely and securely.
- With over 20 years of operating a Software as a Service (SaaS) offering, we have well defined operational procedures around availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.
- Clients can also download the BidFX mobile app, which facilitates access to trading functionality to watch the market and manage their orders in real-time. Seamless integration across desktop and mobile devices, combined with an unrivalled security framework, will enable traders to access the FX trading platform on the go confidently.
We will continue to monitor the ongoing situation at a global level closely and will keep you informed on any significant changes. At BidFX, we have also implemented business continuity plans internally to ensure our dedicated account management and support teams are available to ensure your business runs smoothly during any impending business changes and challenges that may arise.
Please contact your dedicated Account Manager or the support desk with any questions or concerns you may have.
